Returns: We do not currently process returns as everything is 100% handmade to order.
Exchanges: We are happy to process exchanges if we made a mistake in production, or sent you the wrong item. Please contact us within 2 days of receipt of product (USPS delivered date) to work out the details of the exchange.
Cancellations: We process cancellations in the first 24 hours of your purchase only. We keep our turn around time very short, and get to work on your orders right away. No cancellations will be processed after 24 hours of your order being placed - no exceptions.